We respect your privacy

At youmail, we respect the privacy needs of our valued clients and members. This Privacy Policy outlines what specific information is gathered on the youmail site and how that information is used.

Maintaining the privacy of your information is of paramount importance to us. If, at any time, you have questions or concerns about our privacy practices, please feel free contact us at info@youmail.co.nz.

Information Collection and Use

youmail explicitly asks when we need information that personally identifies you (“Personal Information”). Your personal information is used to create your personal access to our email marketing product, and to contact you in the course of using this product. youmail also compiles demographic and product use information, but in the aggregate only, and may make that aggregate information publicly available. Under no circumstances will youmail make any personal information about an individual user available to anyone without specific permission from that individual.

Your email address is used to only send you information that you have requested. As part of your use of our email marketing software, youmail allows you to elect to receive, or not receive, certain information from youmail. youmail adheres strictly to permission-based email policy. Except as mentioned above, youmail will not send you unsolicited email information, commercial offers or advertisements. youmail will not sell, rent, or loan our contact lists or our client’s contact lists (including subscriber data) to any outside firms nor will youmail use client contact lists for our own marketing purposes. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information.

Subscriber Lists, Campaign Content and Campaign Reports

youmail ensures that all subscriber lists, email content and reports remain private and confidential. youmail may scan the content of your campaigns to ensure it complies with our Terms of Use — to protect against defamatory, inaccurate, abusive, obscene, profane, or threatening material that is racially or ethnically offensive. youmail will not use for it’s own purposes, sell, rent, loan or invite external access to a client’s contact lists.

Communications from YouMail

Special Offers and Updates

We send all new clients a welcoming email to verify their new account and confirm their password and username. Established clients will occasionally receive information on products, services, special deals, and a newsletter. Clients can unsubscribe via the unsubscribe mechanism at the bottom of each email.

Email Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. We provide a way to opt-out of these communications via the unsubscribe mechanism at the bottom of each email.

Service Announcements

On rare occasions it is necessary to send out a strictly service related email announcement; eg. if our service is temporarily suspended for maintenance. Generally, users may not opt-out of these communications, though they can deactivate their account.

Client Service

We communicate with clients on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the client’s wishes.

Website Usage Information

We use your IP address to help diagnose problems with our server, and to administer our Web site. We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas our site visitors access based on traffic to those areas. youmail does not track what individual users read, but rather how often each page is visited.

Security Technology

youmail has access to the latest server, database, backup and firewall technologies to protect our information assets. These technologies are deployed as part of sophisticated security architecture. All data resides in a tightly controlled, secure data centre meaning that information about the identity and preferences of individual members is never accessible to anyone outside youmail and its immediate, contracted service providers who are bound by our privacy policy.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If/when we make changes to this privacy statement we will highlight the changes on our homepage and email users who have given us permission to do so.

Contacting YouMail about Privacy

If you have any questions about our privacy statement, the information we have collected from you online, the practices of this site, or your dealings with this web site, please contact us:

  

 Postal Address:    PO Box 33 463
17 Esmonde Road
Takapuna
Auckland
 Telephone:  +64 9 485 3009
 Fax:  +64 9 485 3228
 Email:  youmail@salesappcentre.co.nz

 

 

 

Contact Us:

YouMail - Auckland

PO Box 33 463, 17 Esmonde Road,
Takapuna, Auckland
Phone: 09 485 3009
Email: youmail@salesappcentre.co.nz